Trackops systems are fully operational, and uptime monitoring is actively confirming successful connections throughout the US and Canada. However, we have received several reports from customers in various locations experiencing connection timeouts when attempting to access Trackops.
Based on our investigation so far, the issue appears to be related to network connectivity or routing between affected users and our infrastructure, rather than an issue with the Trackops application itself.
While these external network issues are outside our direct control, we are actively investigating and working to identify the source of the problem.
We appreciate your patience and will provide updates as more information becomes available.