Trackops Status

Service Under Maintenance

Case Management System Operational

Trackops Network Operational

Outbound Email Delivery Operational

Inbound Email Processing Operational

Trackops Billing System Operational

Cloud WAF Network Operational

Web Application Firewall Endpoints Under Maintenance

Atlanta, GA Operational

Ashburn, VA Operational

Chicago, IL Operational

Dallas, TX Operational

Los Angeles, CA Under Maintenance

Miami, FL Operational

New Jersey, NJ Operational

San Jose, CA Operational

Seattle, WA Operational

Auckland, New Zealand Operational

Frankfurt, Germany Operational

Hong Kong Operational

London, United Kingdom Operational

Madrid, Spain Operational

Melbourne, Australia Operational

Paris, France Operational

São Paulo, Brazil Operational

Singapore Operational

Sydney, Australia Operational

Tokyo, Japan Operational

Toronto, Canada Operational

Vancouver, Canada Operational

Support Site (support.trackops.com) Operational

Website (trackops.com) Operational

Trust Center (trust.trackops.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

Email Delivery and Attachment Issues

Resolved - This incident has been resolved.
Jan 22, 20:37 MST

Monitoring - We are seeing a significant recovery in delivered emails to Microsoft accounts. Deliveries to some domains continue to fail, however we will continue to retry these deliveries on our normal retry schedule. Microsoft has indicated they are slowly rebalancing traffic to mitigate the issue so we should continue to see increased delivery rates over the next hour. We will continue to monitor the situation.
Jan 22, 16:57 MST

Update - We are continuing to see high volumes of failed email deliveries to Microsoft hosted email accounts across the platform. Microsoft is still having a major outage as per their status page:

Microsoft Status Page: https://status.cloud.microsoft/

Trackops will continue to attempt to retry failed email deliveries as per our normal "temporary" temporary failed email schedule. At this time you do not need to attempt to resend emails that have not arrived to users with Microsoft hosted email accounts.
Jan 22, 14:46 MST

Identified - We have identified an issue with Microsoft email systems, which are failing to receive emails and responding with a "4.3.2 Temporary server error" message. It currently appears as if multiple Microsoft hosted email systems (including Outlook 365) are currently down, as per a Microsoft post on their X account here: https://x.com/MSFT365Status

We are currently looking into the situation.
Jan 22, 14:28 MST

Investigating - We are currently looking into issues with sending updates and invoices with attachments.
Jan 22, 14:02 MST

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.