On Saturday, April 18 2025 @ 4 PM Eastern Time (1 PM Pacific Time), we will be performing database upgrades and maintenance on primary and replica databases. The duration of the maintenance is expected to last between 1 and 2 hours. During this maintenance window, access to all Trackops systems will be disabled and/or intermittent. We apologize in advance for the downtime, however it is necessary in order to maintain database concurrency during this upgrade. Regular progress updates will be posted to our status page throughout the duration of the maintenance. If you have any questions about this scheduled maintenance, please email support@trackops.com for assistance. Thank you! Posted on
Feb 18, 2026 - 10:12 MST
Resolved -
This incident has been resolved.
Apr 14, 14:48 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 14, 13:17 MDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 14, 10:50 MDT
Investigating -
We are currently looking into file upload processing delays. At this time there is no need to re-upload files, as they will be processed once this issue is resolved.
Apr 14, 10:04 MDT