Connectivity Issues via Mobile Apps

Incident Report for Trackops

Resolved

This incident has been resolved.

Posted Jan 20, 2019 - 11:31 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2019 - 11:18 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 20, 2019 - 11:10 MST

Investigating

We are currently looking into issues connecting to Trackops using the mobile app. Web browser access is unaffected.

Posted Jan 20, 2019 - 11:01 MST

This incident affected: Case Management System.