[US] System Connectivity Issues

Incident Report for Trackops

Resolved

This incident has been resolved.

Posted Jul 13, 2022 - 19:35 MDT

Monitoring

Failover operations have completed and connectivity has improved to normal rates. We are continuing to monitor for issues.

Posted Jul 13, 2022 - 19:06 MDT

Identified

We have identified with database connectivity in the US region. Automatic failover operations are underway to restore connectivity.

Posted Jul 13, 2022 - 18:52 MDT

Investigating

We are currently investigating connectivity errors in the US data center. We will have more information shortly.

Posted Jul 13, 2022 - 18:44 MDT

This incident affected: Case Management System.