On Saturday, April 18 2025 @ 4 PM Eastern Time (1 PM Pacific Time), we will be performing database upgrades and maintenance on primary and replica databases. The duration of the maintenance is expected to last between 1 and 2 hours. During this maintenance window, access to all Trackops systems will be disabled and/or intermittent. We apologize in advance for the downtime, however it is necessary in order to maintain database concurrency during this upgrade. Regular progress updates will be posted to our status page throughout the duration of the maintenance. If you have any questions about this scheduled maintenance, please email support@trackops.com for assistance. Thank you!
Posted Feb 18, 2026 - 10:12 MST
This scheduled maintenance affects: Case Management System, Outbound Email Delivery, and Inbound Email Processing.