Customer Support Phone System Issues

Incident Report for Trackops

Resolved

This incident has been resolved.
Posted Sep 06, 2017 - 18:01 MDT

Identified

The issue with our support phone system persists, and engineers are currently working on the issue. In the mean time, please refer all support related questions through the application (Help menu) or by email at support@trackops.com. Thank you!
Posted Sep 06, 2017 - 14:01 MDT

Investigating

Our phone systems are currently experiencing issues due that may prevent calls from being answered. For support, please contact our help desk at support@trackops.com and your tickets will be answered promptly. Thank you for your patience while we work with our provider on this issue.
Posted Sep 06, 2017 - 12:31 MDT