Outbound email connection issues

Incident Report for Trackops

Resolved

This incident has been resolved.

Posted Jun 16, 2022 - 15:28 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2022 - 12:45 MDT

Identified

The issue has been identified with our upstream email provider, and we're working with them to resolve the issue as quickly as possible.

Posted Jun 16, 2022 - 11:45 MDT

Investigating

We're investigating reports of emails failing to send.

Posted Jun 16, 2022 - 10:03 MDT

This incident affected: Outbound Email Delivery.